The Nicofe Promise

• We commit to acknowledge receipt of Request for Quotations within 4 hours
• We commit to quoting on enquiries for material in stock within 12 hours.
• Orders will be formally acknowledged with a committed delivery date with 24 hours of placing an order
• We strive to maintain and exceed our 95% on time delivery record.
• As a responsible company in the metals supply chain, we take seriously our corporate responsibility and will ensure all materials used in our products are sourced in a compliant manner according to applicable laws and regulations and in an ethical fashion.
• Nicofe Materials Ltd operates an Responsible Open Door policy – this means any customer or supplier can expect to be able to talk with any member of staff regarding their business and have their question or concern dealt with expediently at the first time of asking.
• Nicofe Materials is committed to continuous improvement and maintaining AS9120 certification to the latest release.
• Any service failure by Nicofe Materials Ltd will be acknowledged.